TIBCO Spotfire Customer Support


Spotfire and S-Plus customers can submit technical support requests via the TIBCO Support Web portal. The Support Web site allows customers to create, track, and update your product Service Requests (SRs), Knowledge base, Late Breaking News items and more. Customers with accounts on the TIBCO Support Web may login and submit Service Requests today.


Request a User profile

Register a new user profile on the TIBCO Support Web prior to submitting technical requests.

Login to TIBCO Support Web

Submit a question to the TIBCO Spotfire/SPLUS support staff via the TIBCO Support Web.
View details how to get started in the TIBCO Spotfire Support Guide
NOTE: For support in Japanese, please email tokyospotfiresupport@tibco.com

Maintenance Program Guide

The purpose of the Maintenance Program Guide is to describe TIBCO's maintenance policies, terms and service levels, which reflect TIBCO's commitment to provide each customer with world-class maintenance services that complement TIBCO's comprehensive set of standards-based software.

Product Downloads

Download the latest versions and hotfixes for TIBCO Spotfire products.

System Requirements

View the system requirements for TIBCO Spotfire products.

Server Registration

Register or update your TIBCO Spotfire Server site profile.



 
 Announcements
 • June 2013: Effective June 12, 2014, TIBCO is officially ending support for release 4.0.x and prior versions of the TIBCO Spotfire product family. For more information, please refer to LBN (Late Breaking News) article LBN1-EU9IRX, available on TIBCO Support Web.
 • May 2013: Effective December 9, 2013, TIBCO is officially ending support for Integromics Biomarker Discovery for TIBCO Spotfire. For more information, please refer to LBN (Late Breaking News) article LBN1-EOYVZD, available on TIBCO Support Web.
 • February 2013: Effective August 8, 2013, TIBCO is officially ending support for TIBCO Spotfire S+ 8.1, related add-on products, and TIBCO Spotfire Statistics Services 3.1. For more information, please refer to the following LBN (Late Breaking News) articles, available on TIBCO Support Web:
  • TIBCO Spotfire S+ 8.1.x (LBN1-EC9KSN)
  • TIBCO Spotfire S+ Server 8.1.x (LBN1-EC9KUR)
  • TIBCO Spotfire S+ FinMetrics 3.0.4 (Client & Server versions) (LBN1-EC9KY4)
  • TIBCO Spotfire Clinical Graphics 2.0.x (Client & Server versions) (LBN1-EC9KYJ)
  • TIBCO Spotfire Miner 8.1.x (LBN1-EC9KW1)
  • TIBCO Spotfire Statistics Services Software 3.1.x (LBN1-ECMBSF)
 • January 2013: Effective November 1, 2013, TIBCO is officially ending support for release 3.3.x of the TIBCO Spotfire product family. For more information, please refer to LBN (Late Breaking News) article LBN1-E9LYGJ, available on TIBCO Support Web.
 • January 2013: Effective July 21, 2013, TIBCO is officially ending support for release 3.2.x and prior versions of the TIBCO Spotfire product family. For more information, please refer to LBN (Late Breaking News) article LBN1-E55VLZ, available on TIBCO Support Web.